Customer Testimonials
Great I love Devin and the fact that my car has lifetime oil changes and inspections
Painless .would recommend to family and friends.Very professional.will have my future business. Salesman was top notch. Thanks
Very friendly and professional! A nice experience and I will definitely comeback in the future
Very supportive of my needs. They worked to satisfy what I was looking for, and what I could afford.
Wonderful It was a wonderful experience. The process went smooth and easy. I will be back
Devin and Sandra were pretty dope! The process went smooth and they both were transparent. With a purchase like this I felt safe and secure knowing that both Sandra and Devin were taking care of things.
I have done buisness with Devin for years He's great I would do buisness with the dealership again
Devin was very helpful. Everyone we talked with was very nice and helpful. If I need another car I would good back.
Devin wash fabulous! He assisted us over the years with our Acura purchases. Go see Devin!
The staff seemed professional, the wait time was not too long and the shop was clean
I loved everything about this dealership. The whole overall experience was wonderful. Dayrl Hoe was great he explained everything and ansered all my questions.
Southern Acura was fantastic. John Price is a fantastic sales man that made sure every step went smoothly. They gave me an amazing deal on my trade in and the used car I was interested in. Whenever something was wrong they definitely figured things out and made sure I was happy which I appreciate very much. The reason for 4stars is one particular high up employee has a habit of talking to people (I’m guessing to females)like they are idiots… which I didn’t really appreciate. I would however not let that deter me from purchasing a vehicle ...
Devin and and Sandra were great
3rd car bought from Devin Sheldon. Made it easier by taking both cars as trade ins.
3rd vehicle in two years! Devin and Mark have been phenomenal to work with.
I had a very good experience for my first time buying a car. Unfortunately Emmanuelle had to leave before we got there, but he did a great job with us leading up to our purchase.
I'm not sure who Marc Darnell is, but Devon Sheldon went above and beyond for me. Found the perfect deal and the perfect trade in!!
John Price Sandra and James
Southern Acura Newport News is by far the dealership that everyone in Hampton Roads should go to when looking for a luxury car. I got a terrific deal on my 2024 Acura Integra which is more luxurious than I thought it would be. My salesperson, John Price, was professional, kind, and thorough in selling me the vehicle. Darrius Young, the sales manager, was strategic in ensuring that I had the best deal he could provide. And James Copeland, the finance manager, helped me pick out the best warranty coverages and was able to find a lower rate on my finance payments. ...
I was able to schedule same day and everyone was nice and polite. They took care of my car and I was on my way. The link that was sent to for work required and provided a quote was phenomenal. Great job!
Two days ago I upgraded my 2015 Acura RDX to a brand new 2023 RDX. I am super happy! Many upgrades since 2015. I can’t say enough about the staff at Southern Acura if Newport News. They are the best! Special thanks to Devin Sheldon who sold me my second Acura; to James Copeland who handled the financial aspect of the trade, and Darius who made it all happen. These guys are A-One. I went back today for some clarification on the finance paperwork and James took the time to explain it all to me, again. He was awesome!
I have been dealing with this dealership since 1987 the service is excellent and complete in any task they do. Thank you JoBeth
Rafeek was on top of things when he found my car remote key battery needed to be replaced. I say that realizing if the remote key had a dead battery, it would have been quite an inconvenience.
Great experience every time I come. Service is always helpful and informative. Would recommend to friends and family.
Always feel comfortable with the staff. Always friendly Kevin is my favorite service advisor. Best one I have ever had!
Very friendly and professional!
Great and efficient service . Friendly staff. Comfortable waiting area. Highly recommend. Consistent performance on multiple visits
Always excellent. Everyone is helpful and pleasant. I always leave feeling confident that any issue I brought it in for has been addressed appropriately.
Berna and team did an amazing job taking our car in without an appointment due to a faulty trunk latch. The fix took a couple of days to complete, but Berna provided us with a loaner vehicle and made us feel completely calm throughout the whole week. She called each day with updates on progress and reassured us everything was on track. I am so glad we took our vehicle in to Southern Acura Newport News and even more appreciative of staff like Berna who treat customers like family!
This location has been servicing my vehicle since 2016. Each visit there has been an extremely high level of professionalism from the booking of the appointment all the through the check out. I am extremely grateful for the staff at this location.
Professional, courteous, and outstanding customer service. We will be returning for a trade in and purchase.
I can say, this is the best Auto dealership in the 757. Service, sales are all outstanding. I been coming for 10 years. I have purchased 6 different vehicles for myself and my family. Brett and his service team have taken the best care of all my vehicles. Every one is very professional, friendly and fully engaged in providing the best customer service possible. I highly recommend!!
Devin helped greatly to get the car we desired.
We were treated respectful and all of our questions were answered! Service dept was wonderful.
Able to wait for maintenance and convenient appointment times were available. Good communication from Cisco.
The agent was very helpful and courteous. He explained everything in detail with recommendations without the hard sales pitch. I was very happy with the service.
There the best costumer service I got always …. Will be nice is you guys do a better car wash
Berna explained everything in detail what was needed for my RDX! Berna was Awesome and very knowledgeable in helping me understand the needs of the recommendations.
The service team was very helpful and efficient with my car service. They completed the task ahead of schedule.
Kevin did and the maintenance staff did a good job of assessing the issue with the vehicle and explaining the expected cost for the repairs.
The service dept. was very agreeable to work with and most accompanying. Plus, our car looks wonderful!
Cisco is always very informative and super helpful, can’t thank him enough, quick and easy!
Kevin is always very honest and forthright of what has been done with the car and checks to see the recommendations made for troubling issues reported on the service are necessary right now or something to be done on the next visit. I trust his honesty.
Devin is wonderful. He helped make my purchasing process easy. I’m one happy buyer!!
Excellent customer service, informative, helpful and friendly. Always look forward to their serving me Thanks!
Berna is the absolute best! Will continue taking my vehicles there as long as she is my service advisor.
Great purchase experience! From the GM Joe, manager Marc and sales consultant Devin it was a great purchase! Highly recommend!
The service team at Southern Acura In Newport News, VA are hands down, the picture of excellence. Their superior professionalism and sincere work ethic are second to none!
Christina perry and James Copeland are the best !!!!! This was my first ever car and they made it easy they worked with my needs and wants I love this place I WILL DEFINITELY COME AGAIN AND RECOMMEND
The entire experience was great. I love the car. The team was great. Emmanuel was great. Christine was great. The sales manager Darius was great. Great experience, no stress, and no complaints.
Devin is AMAZING!! From the second we parked in the customer lot to walk in the door he was already welcoming us with kindness and hospitality before we even stepped inside. He was extremely professional, knowledgeable, and understanding. Hall Acura has the best salesman on their team and he helped make my dreams come true! I went in knowing what car I wanted but wasn’t sure if it was possible. Devin made it possible and I am so so happy with my brand new car. I can’t recommend this place enough!
Awesome with Devin!
We received excellent and quality service!! I recommend them 10 stars..
No pressure from entire team but very helpful and eager to earn my business Thanks
When it comes to excellence in service these guys are awsome Devin, Kevin and Brett,the service manager..
Devin and the Team at Hall Acura Newport News just made my day. A 2 1/2 year goal was finally realized. Devin listened, really listened, to what troubled me during the visit to buy this beautiful 2022 MDX Type S. The general manager further worked with me helping to overcome some financial obstacles. The process, although longer than I hoped for, still ended with a HUGE smile on my face. My wife is now looking to buy an MDX as well! Thank you Devin, thank you to your Team.
From Day 1 of meeting Devin Sheldon he made me feel welcomed and did everything to make my purchase as prompt and painless as possible. I couldn’t have had a better salesman. I 110% recommend Hall Acura Newport News. Ask for Devin! HE IS AWESOME!
Hi,everyone I just bought me a RDX from Hall Acura I live it, it is fast this is the first time that I've own a Acura again it is nice. So if you want to buy one just go and test drive it, you will fall in love with it, make sure you ask for Devin he will get you going please go and see Devin at Hall Acura in Newport News VA off Jefferson ave, you will like Devin. My car is great thanks Devin 😊 have a great evening, Mrs,Banks
I love Hall Acura they truly made me happy thanks Devin of Hall Acura Newport News
Devin Sheldon with Hall Acura went above and beyond with helping me to feel confident about making my purchase.
I just purchased a 2024 Acura Integra from Hall Acura of Newport News, thanks to Devin Sheldon. Not only does he have the best attitude, he also has great customer service skills. He was knowledgeable with the vehicle and its features. He took his time to explain and answer any questions and concerns that I may have had. Thank you Devin for going above and beyond!
When I say Devin is the man at Hall of Acura NN. This by far was the most wonderful experience with purchasing a vehicle ever. He made my purchase so easy and with ease. He made sure I was satisfied and felt at home. Joining the Acura was the best decision ever. If you looking for a personal experience with purchasing a vehicle go see Devin..I promise you will leave happy and drive off in what you want.
Was only looking to see what they had on the lot and walked out with a car! Devin was our salesman and was top notch. Professional, friendly, made the process easier than other places we have purchased from before. Honestly the car was priced very aggressive in this market for basically a brand new car. When we are in the market again we will defiantly look at hall Acura first in Newport News. Just wanted to add a update went back to hall Acura for a second vehicle and service was second to none devin once again put me in ...
I had an amazing experience at Hall Acura Newport News! I am loving my MDX ! If you are looking for a quality vehicle, please see Devin. He will definitely take care of you! 😀 Monique King
Hello, I recently purchased my 5th vehicle from Devin Sheldon at Hall Acura in Newport News, VA. I never received better results when purchasing a new or gently used vehicle. Devin as a salesperson is amazing. He is extremely helpful in helping find a vehicle that is just right for you and your family. I highly recommend Devin and the entire Hall Acura Newport News team.
They'll sell you a car with wheel locks with no key & say "good luck: 🙄 Aside from that, great people.
I recently purchased a 2023 Acura Integra from Hall Acura of Newport News. Not only do I love the car, I absolutely love Devin Sheldon our salesman. He was very knowledgeable about the vehicle I chose, he was quick and efficient with the purchase process, and answered the thousands of questions I had. He made the buying process so easy that I will definitely stay a part of the Acura family and buy from him again!!!
Thank you to Cisco for being a great help in the service department. He kept me informed while my car was getting intensive service, and he even went to his boss about my bill. There was a glitch in the new app they used to generate the cost of the work done on your car. The bill changed a lot, almost $500 more, from what I was quoted. All the people involved did the right thing. My bill was adjusted. I will go here every time.
Marc and Darius were highly professional & prompt, as we needed a car asap. They both answered all my questions and concerns in a timely matter. Thank you
I walked into the dealership stressed, and left out three hours later smiling. Devin Sheldon has amazing customer service, very knowledgeable and patient with with me as I made my car purchase. I highly recommend Devin at Hall Acura for any of your car needs.
We left the Lexus dealership disappointed. While driving back home we saw Acura and decided to stop. Thinking they were closed, we decided to look at their inventory and invoice sheets. As we looked at the first car Devin pops out. From beginning to end he treated us with respect and kindness. Even though the store was about to close he took care of us better than some salespeople starting a shift. Not thinking we would get the car we wanted at the price that worked for us, we did. They ended up staying 3hours beyond the closing time of 7...
Devin is a very good sales consultant. No pressure, provided all the info needed. Happy!
Devin Sheldon did an awesome job. He was very knowledgeable and patient with me. Im definitely excited about my 2023 MDX S type with advance package.
The buying process was smooth and simple. The whole Hall team was very helpful with the process.
Terrific car dealership. Staff greet as you walk in and all will help to the right person/area. Purchased three SUVs in 12 years.
Love my new Acura MDX. Devon was friendly salesperson.
If you go to HALL ACURA on Jefferson you need to ask for Devin Sheldon. He is so wonderful. He listened to what I was looking for, with all my expectations and wants and helped me decide my next car. He didn’t steer me towards cars that would make him the most in commissions he actually helped me find the car I wanted! Thank you Devin!
DEVIN SHELDON was AMAZING we purchased a vehicle with him again and everything was smooth as silk! He was able to work with all our needs and within our pricing expectations. He knows what he is talking about and has never B.S.’d us he’s a straight shooter. He’s the guy you need to talk to
Devin Sheldon was Awesome!! I came in a little unsure about my credit and if I would get approved. He got all my information and told me to sit back and relax and within a couple hours I had a new car. He’s was very professional and friendly… if you’re looking for a new or used car with Hall he’s your guy!!
devin was the sales person to help me out which he did a phenomenal job at meeting my needs and listening to me as a costumer. him and his financial team worked very hard to make sure i got approved and into a suitable and amazing new ride i highly recommend!
Been thinking of new car for awhile. Devon Sheldon at Hall Acura of NN was helpful & not pushy. Over a period of weeks he sent me possible cars. When I said wrong color, too small, or some other silly objection he was fine and keep looking. Finally he sent me the perfect car for me and I bought it. Devon offers excellent customer service.
I want to thank Devin Sheldon for all of the hard work he put into finding me an Acura MDX that fit my budget!!! Devin's customer service is ABOVE 5 STARS!!! He doesn't just make the sale he is there years after the sale! My mom purchased a brand new 2020 Acura RDX from him 4 years ago and I'm proud to say I purchased my MDX today!!!!!! I love my new truck, it's perfect!!! Exactly what I wanted!!! My aunt is in the market and I'm sending her to see Devin!!!! Thanks again Devin and Mark!!!!
Had a great experience at Hall Acura Newport News today!! Shout out to Devin Sheldon for helping me find my dream car!! It was a pleasure working with him. It was like he knew exactly what I wanted! The first car he showed me was the one for me! It felt good to drive off in my brand new ride! 😊 I definitely recommend Hall Acura Newport News for your next car purchase…and ask for Devin! He goes above and beyond for his customers!
Bought our MDX there several years ago. . Service department is great! Dealer pricy but not bad.