Customer Testimonials

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Google Sep 24, 2023

Christina perry and James Copeland are the best !!!!! This was my first ever car and they made it easy they worked with my needs and wants I love this place I WILL DEFINITELY COME AGAIN AND RECOMMEND

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Google Sep 21, 2023

The entire experience was great. I love the car. The team was great. Emmanuel was great. Christine was great. The sales manager Darius was great. Great experience, no stress, and no complaints.

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Google Sep 21, 2023

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Google Sep 6, 2023

Devin is AMAZING!! From the second we parked in the customer lot to walk in the door he was already welcoming us with kindness and hospitality before we even stepped inside. He was extremely professional, knowledgeable, and understanding. Hall Acura has the best salesman on their team and he helped make my dreams come true! I went in knowing what car I wanted but wasn’t sure if it was possible. Devin made it possible and I am so so happy with my brand new car. I can’t recommend this place enough!

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Google Sep 1, 2023

Awesome with Devin!

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Google Aug 30, 2023

We received excellent and quality service!! I recommend them 10 stars..

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Google Aug 30, 2023

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Google Aug 27, 2023

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Google Aug 24, 2023

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DealerRater Aug 19, 2023

No pressure from entire team but very helpful and eager to earn my business Thanks

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Google Aug 10, 2023

When it comes to excellence in service these guys are awsome Devin, Kevin and Brett,the service manager..

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Google Aug 9, 2023

Devin and the Team at Hall Acura Newport News just made my day. A 2 1/2 year goal was finally realized. Devin listened, really listened, to what troubled me during the visit to buy this beautiful 2022 MDX Type S. The general manager further worked with me helping to overcome some financial obstacles. The process, although longer than I hoped for, still ended with a HUGE smile on my face. My wife is now looking to buy an MDX as well! Thank you Devin, thank you to your Team.

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Google Jul 26, 2023

From Day 1 of meeting Devin Sheldon he made me feel welcomed and did everything to make my purchase as prompt and painless as possible. I couldn’t have had a better salesman. I 110% recommend Hall Acura Newport News. Ask for Devin! HE IS AWESOME!

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Google Jul 26, 2023

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Google Jul 21, 2023

Hi,everyone I just bought me a RDX from Hall Acura I live it, it is fast this is the first time that I've own a Acura again it is nice. So if you want to buy one just go and test drive it, you will fall in love with it, make sure you ask for Devin he will get you going please go and see Devin at Hall Acura in Newport News VA off Jefferson ave, you will like Devin. My car is great thanks Devin 😊 have a great evening, Mrs,Banks

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Google Jul 16, 2023

I love Hall Acura they truly made me happy thanks Devin of Hall Acura Newport News

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DealerRater Jul 13, 2023

Devin Sheldon with Hall Acura went above and beyond with helping me to feel confident about making my purchase.

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Google Jul 6, 2023

I just purchased a 2024 Acura Integra from Hall Acura of Newport News, thanks to Devin Sheldon. Not only does he have the best attitude, he also has great customer service skills. He was knowledgeable with the vehicle and its features. He took his time to explain and answer any questions and concerns that I may have had. Thank you Devin for going above and beyond!

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Google Jul 6, 2023

When I say Devin is the man at Hall of Acura NN. This by far was the most wonderful experience with purchasing a vehicle ever. He made my purchase so easy and with ease. He made sure I was satisfied and felt at home. Joining the Acura was the best decision ever. If you looking for a personal experience with purchasing a vehicle go see Devin..I promise you will leave happy and drive off in what you want.

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Google Jul 4, 2023

Was only looking to see what they had on the lot and walked out with a car! Devin was our salesman and was top notch. Professional, friendly, made the process easier than other places we have purchased from before. Honestly the car was priced very aggressive in this market for basically a brand new car. When we are in the market again we will defiantly look at hall Acura first in Newport News. Just wanted to add a update went back to hall Acura for a second vehicle and service was second to none devin once again put me in ...

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Google Jul 1, 2023

I had an amazing experience at Hall Acura Newport News! I am loving my MDX ! If you are looking for a quality vehicle, please see Devin. He will definitely take care of you! 😀 Monique King

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Google Jun 29, 2023

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Google Jun 21, 2023

Hello, I recently purchased my 5th vehicle from Devin Sheldon at Hall Acura in Newport News, VA. I never received better results when purchasing a new or gently used vehicle. Devin as a salesperson is amazing. He is extremely helpful in helping find a vehicle that is just right for you and your family. I highly recommend Devin and the entire Hall Acura Newport News team.

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Google Jun 15, 2023

They'll sell you a car with wheel locks with no key & say "good luck: 🙄 Aside from that, great people.

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Google Jun 15, 2023

I recently purchased a 2023 Acura Integra from Hall Acura of Newport News. Not only do I love the car, I absolutely love Devin Sheldon our salesman. He was very knowledgeable about the vehicle I chose, he was quick and efficient with the purchase process, and answered the thousands of questions I had. He made the buying process so easy that I will definitely stay a part of the Acura family and buy from him again!!!

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Google Jun 13, 2023

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Yelp Jun 11, 2023

Thank you to Cisco for being a great help in the service department. He kept me informed while my car was getting intensive service, and he even went to his boss about my bill. There was a glitch in the new app they used to generate the cost of the work done on your car. The bill changed a lot, almost $500 more, from what I was quoted. All the people involved did the right thing. My bill was adjusted. I will go here every time.

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Google Jun 10, 2023

Marc and Darius were highly professional & prompt, as we needed a car asap. They both answered all my questions and concerns in a timely matter. Thank you

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Google Jun 9, 2023

I walked into the dealership stressed, and left out three hours later smiling. Devin Sheldon has amazing customer service, very knowledgeable and patient with with me as I made my car purchase. I highly recommend Devin at Hall Acura for any of your car needs.

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Google Jun 4, 2023

We left the Lexus dealership disappointed. While driving back home we saw Acura and decided to stop. Thinking they were closed, we decided to look at their inventory and invoice sheets. As we looked at the first car Devin pops out. From beginning to end he treated us with respect and kindness. Even though the store was about to close he took care of us better than some salespeople starting a shift. Not thinking we would get the car we wanted at the price that worked for us, we did. They ended up staying 3hours beyond the closing time of 7...

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DealerRater May 29, 2023

Devin is a very good sales consultant. No pressure, provided all the info needed. Happy!

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Google May 28, 2023

Devin Sheldon did an awesome job. He was very knowledgeable and patient with me. Im definitely excited about my 2023 MDX S type with advance package.

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DealerRater May 28, 2023

The buying process was smooth and simple. The whole Hall team was very helpful with the process.

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Google May 27, 2023

Terrific car dealership. Staff greet as you walk in and all will help to the right person/area. Purchased three SUVs in 12 years.

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Google May 15, 2023

Love my new Acura MDX. Devon was friendly salesperson.

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Google May 7, 2023

If you go to HALL ACURA on Jefferson you need to ask for Devin Sheldon. He is so wonderful. He listened to what I was looking for, with all my expectations and wants and helped me decide my next car. He didn’t steer me towards cars that would make him the most in commissions he actually helped me find the car I wanted! Thank you Devin!

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Google May 7, 2023

DEVIN SHELDON was AMAZING we purchased a vehicle with him again and everything was smooth as silk! He was able to work with all our needs and within our pricing expectations. He knows what he is talking about and has never B.S.’d us he’s a straight shooter. He’s the guy you need to talk to

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Google May 7, 2023

Devin Sheldon was Awesome!! I came in a little unsure about my credit and if I would get approved. He got all my information and told me to sit back and relax and within a couple hours I had a new car. He’s was very professional and friendly… if you’re looking for a new or used car with Hall he’s your guy!!

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Google Apr 30, 2023

devin was the sales person to help me out which he did a phenomenal job at meeting my needs and listening to me as a costumer. him and his financial team worked very hard to make sure i got approved and into a suitable and amazing new ride i highly recommend!

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Google Apr 29, 2023

Been thinking of new car for awhile. Devon Sheldon at Hall Acura of NN was helpful & not pushy. Over a period of weeks he sent me possible cars. When I said wrong color, too small, or some other silly objection he was fine and keep looking. Finally he sent me the perfect car for me and I bought it. Devon offers excellent customer service.

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Google Apr 23, 2023

I want to thank Devin Sheldon for all of the hard work he put into finding me an Acura MDX that fit my budget!!! Devin's customer service is ABOVE 5 STARS!!! He doesn't just make the sale he is there years after the sale! My mom purchased a brand new 2020 Acura RDX from him 4 years ago and I'm proud to say I purchased my MDX today!!!!!! I love my new truck, it's perfect!!! Exactly what I wanted!!! My aunt is in the market and I'm sending her to see Devin!!!! Thanks again Devin and Mark!!!!

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Google Apr 22, 2023

Had a great experience at Hall Acura Newport News today!! Shout out to Devin Sheldon for helping me find my dream car!! It was a pleasure working with him. It was like he knew exactly what I wanted! The first car he showed me was the one for me! It felt good to drive off in my brand new ride! 😊 I definitely recommend Hall Acura Newport News for your next car purchase…and ask for Devin! He goes above and beyond for his customers!

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Google Apr 22, 2023

Bought our MDX there several years ago. . Service department is great! Dealer pricy but not bad.

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Google Apr 20, 2023

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DealerRater Apr 13, 2023

Definitely recommend Omar. He is an excellent sales person, very knowledgeable- easy to work with.

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Google Apr 11, 2023

Devin was so great and helpful! I love my Jeep!! The process was so simple and easy!! Will always recommend everyone to him!!!

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DealerRater Apr 10, 2023

The service center at Hall Acura Newport News continues to exceed expectations and provide stellar service to all. After purchasing our new vehicle from Emmanuelle Cooper at Hall Acura Newport News we have had several accessories installed at the service center. The work has been great and the service provided by the team has been exceptional. We have dealt closely with Cisco Lugo who epitomizes good customer service; friendly, communicative, welcoming, and knowledgeable. If you are in need of service for your vehicle I highly recommend Cisco Lugo, for purchases at this location Emmanuelle Cooper is tops.

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Google Apr 7, 2023

Great Customer service and sales

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DealerRater Apr 4, 2023

Devin was very professional and polite! I had such a great experience and I love my new car!

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Facebook Apr 4, 2023

Really Blessed.!.! The moment i stepped into Hall Acura Devin Sheldon provided exceptional customer service. He is very knowledgeable and was willing to answer any and all questions I had about the vehicle. They make the process of purchasing a car stress-free and very enjoyable.Devin Sheldon I’m very grateful for Ol ‘Red and also thankful to be part of The Hall Acura Family .!. If Devin Sheldon Can Get Joe Zastrow a Vehicle Then He Can Get You in One Too.!.!.

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Google Apr 2, 2023

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DealerRater Apr 1, 2023

Devin Sheldon was great to work with in helping me find the car I have been looking for. He was knowledgeable, professional and extremely customer service oriented, with a sense of humor but with no high pressure sales tactics. He made sure everything was taken care of with the car I purchased down to the last detail.

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Google Mar 30, 2023

My wife, Pam and I just had an excellent car buying experience with this dealer. Devin was amazing to work with and the whole process went very well. My wife loves her new Acura!

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Google Mar 27, 2023

Devin was awesome and extremely helpful. He is very knowledgeable and attentive and was very patient with all my annoying questions. 10/10 would buy from him again.

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Google Mar 27, 2023

Always treated well.

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Google Mar 26, 2023

Our experience with David Sheldon and the Hall Acura team at Newport News was incredible. They always did everything possible to meet our expectations. We highly recommend it...

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Google Mar 25, 2023

Our salesperson was Devin who was very knowledgeable and helpful. He helped us with our new Integra purchase, explaining all the different features and when we were ready to buy he worked to put together a package that had everything we wanted for a price that fit our budget.

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DealerRater Mar 24, 2023

Omar was helpful, I was doubtful from past occurrences with other dealerships. He reassured me all the way through the process and got me into a new car within a week. He is the best I have ever sat down with about this stressful search for a vehicle.

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Google Mar 22, 2023

March 2023 Often times people dread the car buying experience, no need at Hall Acura Newport News. From my first interaction with Emmanuelle Cooper I knew that I was in good hands. Prior to a large purchase like this I like to do research so that I am prepared and can ask useful questions. Emmanuelle answered each question thoughtfully and accurately and educated me throughout the process. His attitude and demeanor made this a wonderful experience. We test drove a 2023 RDX on Wednesday and finalized the purchase on Thursday. No haggling, no shady practices, just a peaceful process. This dealership, Emmanuelle, ...

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DealerRater Mar 22, 2023

Oftentimes people dread the car buying experience, no need at Hall Acura Newport News. From my first interaction with Emmanuelle Cooper I knew that I was in good hands. Prior to a large purchase like this I like to do research so that I am prepared and can ask useful questions. Emmanuelle answered each question thoughtfully and accurately and educated me throughout the process. His attitude and demeanor made this a wonderful experience. The others I interacted with were also friendly, knowledgeable and welcoming. We test drove a 2023 RDX on Wednesday and finalized the purchase on Thursday. No haggling, no ...

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DealerRater Mar 21, 2023

I bought a new 2023 Acura MDX, my sales rep was Mr. Devin Sheldon. Working with Devin has been an absolute pleasure! Great Price, easy sales process, overall great experience. Devin is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The entire process was a wonderful experience as purchasing a luxury vehicle should be. No hassle, no stress -- Ask for Devin. He set the bar high and everyone else I interacted with performed to the same level. I would come back here again to ...

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Google Mar 19, 2023

Devin Sheldon was absolutely phenomenal! I went in for an oil change and ended up leaving with a brand new 2023 Acura Integra. Mr. Sheldon made sure the price range that I wanted was achievable. His hospitality and willingness to work with me made my visit wonderful. If you’re looking to trade in and purchase a vehicle like I did, I would highly recommend asking for Mr. Sheldon.

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Google Mar 18, 2023

The sales' staff were very welcoming, especially Devin Sheldon who assisted with my purchase from start to finish. His knowledge of the Acura TLX Aspec vehicle was very thorough. He's very customer oriented and goes out of his way to make the purchasing process enjoyable.

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DealerRater Mar 18, 2023

The sales' staff were very welcoming, especially Devin Sheldon assisted with my purchase from star to finish. His knowledge of the Acura TLX Aspec vehicle very thorough. He's very customer oriented and goes out of his way to make the purchasing process enjoyable.

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Google Mar 17, 2023

Today my wife and I traveled from CA to Hall Acura in Newport News VA....the Sales team there were some of the most helpful sales people I've ever had the pleasure of dealing with....We Purchased a 2023 Acura TLX-TYPE-S in Apex Blue with Orchid interior and the performance Wheel and Tire package....I originally was working with Sales Manager Joseph Festa, but when we arrived he was busy with another cuztome....But we were greeted by Sales Consultant Devin Sheldon....I can say from the moment we were greeted I knew it was going to be a Good ...

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Google Mar 12, 2023

Outstanding experience with Devin and dealership! Looking forwarding to enjoying my new MDX!

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Google Mar 10, 2023

I am telling anyone who’s ready to drive off with a brand New Acura… Well!!! you need to go see Devin at Hall Acura, Newport News. I was able to drive off the lot with a brand new 2023 Acura RDX that came off the showroom floor and it drives so sweet. Before the big purchase I was nervous from the time I got out if my own car, and walked in the showroom… Devin instantly approached me assuring me that I could drive off the lot with a new car on the same day.. After the test drive I ...

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Yelp Mar 7, 2023

I bought a new 2023 Acura MDX, and my sales rep was Devin Sheldon. Working with Devin has been an absolute pleasure! Great price, easy sales process, overall great experience. Devin is extremely patient, I never felt pressured to make a decision, and most importantly, a professional who knows the car business inside and out. The entire process was a wonderful experience as purchasing a luxury vehicle should be. No hassle, no stress -- Ask for Devin. He set the bar high, and everyone else I interacted with performed to the same level. I would definitely back here again to purchase ...

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Google Mar 6, 2023

I bought a new 2023 Acura MDX, my sales rep was Mr. Devin Sheldon. Working with Devin has been an absolute pleasure! Great Price, easy sales process, overall great experience. Devin is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The entire process was a wonderful experience as purchasing a luxury vehicle should be. No hassle, no stress -- Ask for Devin. He set the bar high and everyone else I interacted with performed to the same level. I would come back here again to ...

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DealerRater Feb 27, 2023

Omar was very friendly and workable. He listened to my wants and provided something both affordable and upgraded from my current vehicle.

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Google Feb 26, 2023

Devin Sheldon is the sales representative you want to see! Precise, Intergral, and consistent are the words i would use to describe him as well as my car buying process. He attended to all my needs, answered all my questions and had me rolling in a new vehicle in a short amount of time! I love Hall Acura and would recommend them to anyone. Go see Devin!

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Google Feb 26, 2023

Devin at Hall Acura is the man! Thank you so much for making the process so easy and painless - we will always choose Hall Acura!

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Google Feb 25, 2023

I had a great experience buying a car at Hall Acura recently. Devin Sheldon, my salesperson, found exactly what I was looking for when all I told him was I wanted something "different." He was very patient and explained all the new features of my new car. I never felt pressured and would highly recommend Hall Acura to anyone looking for a car!

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DealerRater Feb 22, 2023

Omar was wonderful to work with and took all the time needed in order to understand our new vehicles features. We found everyone who works at Hall to be professional and courteous.

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Google Feb 21, 2023

Best experience ever. Devin was awesome and really knew the Acura lineup and the features of each unit and knew the competition. Hall Acura made our day.

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Google Feb 19, 2023

Devin is AMAZING! He sold us our Van 5 years ago and we had to come back when we were in the market for another vehicle! Outstanding customer service and really makes you feel like a friend!! I would highly recommend having Devin as your sales person!

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Google Feb 19, 2023

Always give ls me great service

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Google Feb 17, 2023

Very good experience with Devon Sheldon. Knowledgeable professional and acts with total integrity. Would use him again

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Google Feb 12, 2023

Bought a new Acura INTEGRA. Awesome car and great service from Hall Acura, Newport News. Devin Sheldon is friendly and knowledgeable. He worked with me with my interest in mind.

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Google Feb 12, 2023

Great experience I had at this dealership, the energy from the minute I walked in was awesome, very calm and inviting. Devin Sheldon helped me find the car that I wanted and the process was smooth and easy! Thank you Hall Acura!

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Google Feb 11, 2023

Just recently purchased my 2016 Toyota Tacoma and the team from Hall Acura was extremely helpful throughout the entire process. Devin was super nice and helped me every step of the way. The service is amazing and they really want to help you find a vehicle that you’ll love.

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Google Feb 8, 2023

I went to Hall Acura in NPN on Feb. 7th, 2023 in hopes of finding a new car. Devin Sheldon took very good care of me. Put me in EXACTLY what I had been hoping for. Yall, go check him out. Let him put you in your dream car!!

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DealerRater Feb 8, 2023

Omar was excellent!! He was professional and made my buying experience super easy!! I love it here!! Go see him he will get you what you want!!

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Google Feb 4, 2023

Thank you Devin Sheldon for another seemless purchase for my husband!!

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DealerRater Feb 3, 2023

Omar was a real gem.Very creative & attentive.Extremely helpful.Loved his video hê did after my first visit.

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DealerRater Feb 1, 2023

A hard worker who doesn't say much but gets the job done and done right! Trust that your needs will be met and that this young individual is learning to become a master mechanic. Someone who takes pride in what they do and continues to learn more ⭐️⭐️⭐️⭐️⭐️👍👍

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Google Feb 1, 2023

I have worked out an agreement with Hall Corporation over my service experience. We have come to a resolution. I appreciate them for working things out with me and offering me compensation for my experience

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Google Jan 31, 2023

Expensive but worth it.

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DealerRater Jan 29, 2023

Devin, Marc, and Chris were efficient and got right down to business. They made the car buying experience enjoyable by being true to their word. We quickly worked a deal that we could all live with, and they even worked hard to save me more on the final deal. I spoke with several dealers all over and outside the state and this team was the most straightforward. Their dealership is a bit of a drive from home, but they made it worth the trip. Highly recommend.

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Google Jan 29, 2023

Devin Sheldon was so helpful and made everything easy! This was my first big purchase and he helped me understand the process as much as possible.

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DealerRater Jan 25, 2023

Went to 5 different places & came here. Omar said don’t worry, we got you! It was done in an hour. Friendly, knowledgeable & willing to work hard & get me into an SUV. I’m thankful I tried one last place, they saved the day 😉

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DealerRater Jan 25, 2023

Omar is the best I appreciate the time he took to get me in my new SUV. I will recommend him to my friends who are looking. Best service every in a dealership.

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Google Jan 22, 2023

I brought my car in for a oil change and it was done in a timely manner. Great service team and customer service team.

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Google Jan 21, 2023

Nice place, Devon Sheldon really took care of me got in a car I wanted.

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DealerRater Jan 20, 2023

Devin is an amazing sales rep! I have not been so nerves and scared to buy a new car the way myself and my husband have felt, but the way Devin and his team ( Marc and Chris Managers) made us feel was just outstanding my husband says! The amount of respect this company show from the door to where they hand you the keys is just off the chains, we have stopped at other dealerships before this one and they were closing in 5 mins but they still took us in and did what they had to within 48 hours!! Not only ...

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Google Jan 20, 2023

Needed a car ASAP and they really came through. Go see Devin, he will take care of you! Chris is also great and Marc is super nice. Thank you guys! Love my car. 😎

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Google Jan 17, 2023

Had made up my mind not to buy an Acura but after working with Devon with all his help and enthusiasm we left with a new RDX!!!!! Appreciate all the help in getting to “know” our new car😁

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Google Jan 14, 2023

Devin was great! It’s rare to see someone who actually enjoys what he does and he is good at it for sure. If you are in need of a car or just want one ask for Devin he will definitely take great care of you. I enjoyed the entire experience.

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DealerRater Jan 13, 2023

Professional group has always treated my wife with respect when trying to sell her a vehicle

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Google Jan 12, 2023

Devin Sheldon at Hall Acura, Newport News and the rest of the team were great! Very friendly and family value! They were able to get us a car we loved with the numbers that worked for us. Highly recommend! They’re dedicated and hard working after back and fourth calls with banks for 2 days to get us the numbers we wanted!


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