Customer Testimonials
This was my first time here and it was really great! Cisco I believe was his name made the process getting my oil changed so easy and was so kind and very respectful. I really appreciated it. The waiting time was quick and the waiting area was nice as well. Will definitely being coming back.
Amanda, CJ, Adam, and Damon made it an easy transition into a new vehicle following the loss of my previous car!
Anton & Matt are great people and have good customer service. highly recommend !!!
Thank you to CJ and Anton for taking care of the vehicle purchase process and getting me squared away!
Ms.Bracey Tejada did an exceptional job in trying to assist me. Although I will have to wait a little while on my transaction, her efforts are commendable. If you are in need of a car, please visit this dealership where compassion and courtesy are very prevalent in their dealings. Myrtle Kee MA. Ed.
Kay and Anton did an amazing job getting this deal done.
Fairly straightforward and easy.
Adam was so helpful!!!!
Mr. Russ satisfies your needs!!
Devin and Amanda did a great job!
Great prompt service and very detailed review of estimates prior to work performed.
Amanda and Devin were amazing!!
I would like to give a humongous shout out to Alexia, Amanda, and Matt for helping me with my purchase!!! YOU GUYS ARE AMAZING!!!! 💚
We were in and out and we always enjoy these dealers.
Great Service, the TEAM took care of me answered all questions asked clearly and when it came to financing and getting a car they are the best!! CJ and Amanda are great at their job and the rest of the team was so helpful on all aspects I greatly appreciate all they have done and would definitely be sending people their way please check out Southern Acura in Newport News you will not be disappointed!!
My experience is always awesome they are all very professional and very knowledgeable in what they do
Thank you to the entire sales staff and supporting staff. CJ was awesome. Very knowledgeable and patient. Sale was not pressured. The entire process and every aspect was pleasent. Simplify your search and the entire buying process. Will be back again if another vehicle is desired or required for my family. If you are looking for a vehicle new or used. Stop by and talk to the "A TEAM". Why waste time at other dealers. Once again. Thank you.
Took excellent care of a military member CJ looked out for me the whole way through unlike a lot of sketchy car dealers made first time car buying experience unstressful!!!
MATT AND ANTON ARE THE BEST!!!! THANK YALL SO MUCH!!!!!
I would like to Thank Matt Tankersley my sales person he was very helpful and self explanatory about the vehicle I purchased on yesterday I would like to definitely recommend him Also the Sales Manager in used cars Anton Smith worked fast to get me out this was the Fastest process ever in all my car buying experience Thank you guys.
Devin Sheldon was absolutely amazing to work with. I came in with no plans on actually driving away in brand new car and he made it happen. Anton in finance explained everything perfectly that I needed to know. Thank you both for getting me into a brand new and safe car for me and my girls.
Always a great experience at the Newport News Acura Dealership. Always a comfortable place to go.
Amanda, CJ, and Adam - Fantastic trio! Buying a car shouldn’t feel like a game and doing the paperwork shouldn’t feel like the stone ages - they have really tailored each step in the process from demo drive to financing.
devin and amanda was great , i highly recommend !
Kay and Russ were great supporters during my MDX purchase. All my questions were answered and some! I felt very comfortable. No regrets.
Came to Southern Acura and left with the best experience! Thank you Adam, CJ, and Amanda!
The dealership was great. Started on time and explained what they saw through a text Mr Lugo was great
He went above and beyond for me, definitely will continue to work with him in the future.
We had a great experience leasing my new MDX working with Alexia, Adam, and Amanda. Please go by Southern Acura and ask to speak with Alexia.
The service we receive is always phenomenal. The service technicians are knowledgeable, courteous and professional.
The folks at Southern Acura Newport News are top notch. Ask for CJ, awesome sales man and Amanda is great helping you to understand all that paperwork. Great work guys.
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We had an absolutely amazing experience at Southern Acura in Newport News! From start to finish, the entire process was smooth and stress-free, especially as first-time buyers.
Devin, our salesman, was absolutely fantastic. He truly went above and beyond for us and took his time throughout the entire process. He never made us feel rushed or pressured, answered all of our questions, and worked with us to negotiate a price that we were comfortable with. He made buying our vehicle such a positive experience, and I would recommend him to anyone looking for a car!
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Devin and Amanda did a great job selling and processing our first Acura.
Thanks for the superb service, and smiling faces when I picked up. Everything was amazing. Thank you.
Great Working with the dealership is great and much closer Every thing works out fine
Great experience, very quickly found me just the right vehicle on short notice to suit all my needs. Was less than a two hour process from the time I showed up not knowing what I wanted till I left with a beautiful vehicle within my budget. Devin was very knowledgeable, Amanda explained everything easily and the general manager they reach out to me when I inquired was very personable and welcoming, so much so that I got right in my car and drove an hour to let them help me. Highly recommended.
Devin Sheldon rocks Southern Acura with his knowledge, personality and Salesmanship ! Go see him for your next car or trade yours in for one of the beautiful Acuras on the lot , you won’t be disappointed !!
Matt is the BOMB! Really takes care of you and makes sure you're happy
Devin was so helpful and kind! He got us a great deal! Would definitely reccommend!
Devin did an amazing job!
Devin was an excellent sales associate!! He talked through the whole process and made us feel very comfortable. Smoothest car purchase I’ve had!! Top tier service
Devin, Amanda & Dustin were amazing in helping us today. Truly exceptional. We came to look at a Van that we needed for a family vacay. The van we purchased wasn’t quite ready but we were provided a vehicle until then. From arriving until leaving we were treated with respect and courtesy. Thank you all so much!
Always great to receive service. Travis has the best staff ever Will be back soon for another trade
Matthew is amazing, great person.
Thank you David for such a great experience today Y’all all were the best Thanks for taking such great care of my husband & I We’ll be your forever customer
Matt’s customer service is outstanding! 100% recommend buying your cars from him!
Matt and Russ are a legendary duo! They got me set up in a 2026 Honda CRV. If you need a new vehicle you MUST go see them! Thank you both so much!
I loved working with Devin and Russ and Amanda! They were amazing at making sure we got into a car that we loved and helped us all day with all of our questions and made it happen definitely recommend them both and will be returning soon for future purchases!
Matt Tankersley is the best!
Matt is the real deal!!!!!!! Definitely go see him!!!!!!!
Matt was great!
C J does a very thorough job describing the cars he shows on his Facebook page.
Very professional service and friendly atmosphere.... Took care of my car and I will be back. Thanks
Kevin always does a great job keeping me informed about the status of my car.
The experience was pleasant with timely service, clean waiting area and service and associates top notch. Keep up the great customer service.
Devin was great, he listened, he didnt pressure or persuade me. I knew exactly what i wanted after doing my research prior to my visit. He was great to work with
professional service. The team made scheduling easy,and my car looked brand new again after the service. Great customer service and a pleasant experience.
Service provided by Cisco was most excellent He was honest and straightforward about conditions of my car
Okay ?? Kevin and the service team are outstanding. I love the support that they provide and they are always such a blessing ??
The team is always so friendly and thorough. They were able to address and resolve my issue promptly.
Service department courteous, friendly and professional. Kevin is responsive and knowledgeable. I am always treated with respect and they listen to my concerns.
Car would not start. Same symptoms as a few weeks before. A new battery was installed at that time. This time ANOTHER new battery had to be put in.
Great service!!! Kevin has provided excellent service to me for 2016 Acura MDX. Kevin has provided excellent service to me for 2016 Acura MDX. Great Job!
Really fast and easy process. 10 out of 10. Would highly recommend to any one.
quick excellent service. Kevin was very pleasant, informative and helpful. your service is consistently excellent
I brought my Acura RDX in for routine maintenance. I mentioned my fob wasn't working properly. I replaced the battery 3 weeks prior. They checked and put a new battery in my fob, no charge. It worked perfectly. In a reasonable amount of time, 1 hour my routine maintenance was completed and I was back on the road. I would recommend Southern Acura service department.
Cisco was great and assisted me with my issue on the spot. I didn't call ahead and just showed up and he was able to fit me in. After I picked my car he called to check if everything was good. Great service.
Great customer service, Cisco and team were top notch 100% communication, and explained everything to me.
Great experience. Kevin kept me updated on the service at the various stages. Pleasant experience.
Cisco made sure I knew what was going on with my car every step of the way. I was only there for a recall (no charge) but he treated me like a paying customer.
I only int see reacted with the service department. The team made me feel like I was visiting friends that were fixing my vehicle. They truly are the best!
Very friendly, easy to do business with and we especially like the video we got while car was in service bay.
I had a very positive and satisfactory experience. My car was completed quicker than expected and it was so nice that everything was covered by the warranty! I was very happy about that!
Friendly, quick, informative,clean The staff was friendly when I arrived and the work was done quickly and in the time frame I was told. I was keep informed and given info about my vehicle inspection. No issues at all. The waiting area was quit and clean
The service was efficient but very expensive. The package deals have you doing more service than what the owner’s maintenance manual suggests
Very helpful and knowledgeable Everything was presented and organized and done quickly and professionally Would recommend
Amazing service, Ms. Lee amazing and pleasure to chat with and be around. I will be back because of her.
Cisco is great to work with. Very conscientious, very professional and excellent at keeping us updated with progress. A real pleasure to work with.
Absolutely a class act! Kevin is the best! Things were timely and the waiting area was very nice
Excellent customer service and very knowledgeable. Kevin was very helpful and made everything easy. I appreciated how he kept us informed of what was going on.
Extremely helpful and professional. Cisco has always been courteous and knowledgeable. I have a positive opinion about Cisco.
Very professional, clear summary, friendly I enjoyed how quickly my service was done , everyone was friendly and clear about any information for my vehicle. Great service as always !
Everything was great. There were no negative experiences. The refreshment center was well stocked. The waiting area was very accommodating.
I had an emergency repair and the entire staff jumped into action. They got my car in first thing the next morning, kept me up-to-date on diagnosis and status, and got my car back to me, including a car wash before lunch. Truly fantastic service.
The services exceeded expectations. Things were done in timely manner and feed back was received thru the process.
Jessica was very friendly and helpful with my maintenance. She kept me informed about what was going on and about the time frame in which it would be done.
Knowledgeable and professional and likable sales team. Matt did a great job and was patient with us. Adam also was a big help. They were not pushy or negative.
All went very well from the time my car being dropped off to us picking it up.
The dealer puts me at easy. I really understand my car I will Happy Thanksgiving
He's always so helpful and knowledgeable about the vehicle. And get you in and get you out and thank him again
Great everyone was friendly and helpful It was an enjoyable experience everyone treats you nice, and they were very helpful in every aspect of the visit
My experience with the dealership wonderful. I was greeted by my service representative with professional friendly attitude that made me at ease and went over the details for my visit.
Great place awesome team and very professional I will purchase another car from that dealership