Customer Testimonials
The experience was pleasant with timely service, clean waiting area and service and associates top notch. Keep up the great customer service.
Devin was great, he listened, he didnt pressure or persuade me. I knew exactly what i wanted after doing my research prior to my visit. He was great to work with
professional service. The team made scheduling easy,and my car looked brand new again after the service. Great customer service and a pleasant experience.
Service provided by Cisco was most excellent He was honest and straightforward about conditions of my car
Okay ?? Kevin and the service team are outstanding. I love the support that they provide and they are always such a blessing ??
The team is always so friendly and thorough. They were able to address and resolve my issue promptly.
Service department courteous, friendly and professional. Kevin is responsive and knowledgeable. I am always treated with respect and they listen to my concerns.
Car would not start. Same symptoms as a few weeks before. A new battery was installed at that time. This time ANOTHER new battery had to be put in.
Great service!!! Kevin has provided excellent service to me for 2016 Acura MDX. Kevin has provided excellent service to me for 2016 Acura MDX. Great Job!
Really fast and easy process. 10 out of 10. Would highly recommend to any one.
quick excellent service. Kevin was very pleasant, informative and helpful. your service is consistently excellent
I brought my Acura RDX in for routine maintenance. I mentioned my fob wasn't working properly. I replaced the battery 3 weeks prior. They checked and put a new battery in my fob, no charge. It worked perfectly. In a reasonable amount of time, 1 hour my routine maintenance was completed and I was back on the road. I would recommend Southern Acura service department.
Cisco was great and assisted me with my issue on the spot. I didn't call ahead and just showed up and he was able to fit me in. After I picked my car he called to check if everything was good. Great service.
Great customer service, Cisco and team were top notch 100% communication, and explained everything to me.
Great experience. Kevin kept me updated on the service at the various stages. Pleasant experience.
Cisco made sure I knew what was going on with my car every step of the way. I was only there for a recall (no charge) but he treated me like a paying customer.
I only int see reacted with the service department. The team made me feel like I was visiting friends that were fixing my vehicle. They truly are the best!
Very friendly, easy to do business with and we especially like the video we got while car was in service bay.
I had a very positive and satisfactory experience. My car was completed quicker than expected and it was so nice that everything was covered by the warranty! I was very happy about that!
Friendly, quick, informative,clean The staff was friendly when I arrived and the work was done quickly and in the time frame I was told. I was keep informed and given info about my vehicle inspection. No issues at all. The waiting area was quit and clean
The service was efficient but very expensive. The package deals have you doing more service than what the owner’s maintenance manual suggests
Very helpful and knowledgeable Everything was presented and organized and done quickly and professionally Would recommend
Amazing service, Ms. Lee amazing and pleasure to chat with and be around. I will be back because of her.
Cisco is great to work with. Very conscientious, very professional and excellent at keeping us updated with progress. A real pleasure to work with.
Absolutely a class act! Kevin is the best! Things were timely and the waiting area was very nice
My experience was really good. Matt and Amanda helped my husband and I. They were very knowledgeable and were upfront with the information. Other dealerships we went to tried to push other cars out of our price range but Matt and Amanda kept us in our range and did not try to convince us otherwise. They were also pleasant to talk to and work with. Thank you so much.
Excellent customer service and very knowledgeable. Kevin was very helpful and made everything easy. I appreciated how he kept us informed of what was going on.
Extremely helpful and professional. Cisco has always been courteous and knowledgeable. I have a positive opinion about Cisco.
Very professional, clear summary, friendly I enjoyed how quickly my service was done , everyone was friendly and clear about any information for my vehicle. Great service as always !
I had the pleasure of working with John Baker, Adam, and Amanda while purchasing my new car, and I couldn't be happier with the experience. From start to finish, they were patient, professional, and genuinely focused on helping me find the right vehicle. They took the time to understand my needs and timeline, answered all of my questions, and kept communication clear throughout the process. Their knowledge and dedication made car shopping easy and enjoyable. I highly recommend them to anyone looking for outstanding customer service and a stress-free car-buying experience!
Everything was great. There were no negative experiences. The refreshment center was well stocked. The waiting area was very accommodating.
I had an emergency repair and the entire staff jumped into action. They got my car in first thing the next morning, kept me up-to-date on diagnosis and status, and got my car back to me, including a car wash before lunch. Truly fantastic service.
My sale person, John Barker, did an amazing job finding me the car of my dreams. Adam and Amanda made the buying process the smoothest car buying experience. Overall, Acura is the place to buy a car!
I hate buying cars, but John, Adam, and Amanda made it the easiest, most straightforward, and fastest car-buying experience I've ever had. They were honest, efficient, and made the entire process stress-free. I truly appreciated how smooth everything was from start to finish.
The services exceeded expectations. Things were done in timely manner and feed back was received thru the process.
Jessica was very friendly and helpful with my maintenance. She kept me informed about what was going on and about the time frame in which it would be done.
Knowledgeable and professional and likable sales team. Matt did a great job and was patient with us. Adam also was a big help. They were not pushy or negative.
All went very well from the time my car being dropped off to us picking it up.
The dealer puts me at easy. I really understand my car I will Happy Thanksgiving
He's always so helpful and knowledgeable about the vehicle. And get you in and get you out and thank him again
Great everyone was friendly and helpful It was an enjoyable experience everyone treats you nice, and they were very helpful in every aspect of the visit
My experience with the dealership wonderful. I was greeted by my service representative with professional friendly attitude that made me at ease and went over the details for my visit.
Great place awesome team and very professional I will purchase another car from that dealership
The service department is always great I never have to worry about anything when I come in.
Excellent service very helpful, will recommend to anyone the service advisors are great. Very quick and personal..great all around
Tires were replaced and the car got a courtesy wash in less than half the time I was quoted.
Very professional staff, communication is clear, and cares about me as the customer. Will definitely come back again.
Jessica was very welcoming . The appointment was smooth. The service was efficient. Will return to this role
As always, I receive a plus service, and I cannot say enough about this Acura dealership in the service that they provide; definitely a 10 out of 10.
The service department employees were very helpful and polite and updated me on everything that needed to be taken care of
Really good experience with Matt (sales person) and Adam (GM). Both were knowledgeable answered all our (wife and I) questions and very patient.
Hate pushy sales people who come off as dishonest (we were buying a used car). We DID NOT get the “used car” salesmen experience.
The big IF will be how our Acura MDX performs in the upcoming years. Only time will tell. But as for the Matt and Adam they will get our business for our next car. We will go back.
All in all Great service, very good deal ….believer in you get what you paid ... Read More DealerRater - Jun 10, 2026
My service was wonderful, especially Ms. Teresa! I also appreciate the fact that loaner vehicle was provided to me while my vehicle was being serviced.
Explanation of the work that was performed and completed in a short time. Excellent Service
Excellent in communicating needed service for my vehicle. Great personality and honest character. Best service dept. on the peninsula. Recommend highly.
My experience with Kevin is always professional and he ensures that I am satisfied with the service provided.
Quality team that does great work with attention to detail. Have two Acuras both purchased at Hall now Southern Acura and have ALL maintenance done there over the years.
My service was prompt and professional. I was highly satisfied 10 out of 10 would return thank you so much.
My experience at the dealership was excellent as always. Cisco is always friendly, kind and attentive. He provided the information needed for me to make an informed decision.
Cisco was always very communicative and explained all the processes everything that had to be done. He was very patient with his explanations.
Service was great. They took good care of my car and me. The car wash was a good bonus.
John and Devin were fast, efficient, and very easy to deal with
These guys are beyond amazing. The process was smoother than butter and the manners were just as sweet.
Work was done quickly and I was kept informed the whole time Everyone was friendly
They were polite, cheerful and answered my questions. Inspection was through and they washed my car. Waiting area was clean and I enjoyed a beverage
It was good. Kevin was good. I appreciate the car wash. Coffee was good also
Consistently outstanding! Great customer service and fair pricing. Cisco and team are the best!! They are the best I have ever worked with!!
I always have a great experience when going into Southern Acura, if I had to say anything that needs improvement is return calls but other then that they are top notch!!
Teresa was very helpful when I got a loaner car while my car had to be left in the dealership overnight. The service department especially Cisco and Kevin were super helpful.
Always very communicative, and always have a great experience He provides wondering customers service every time I visit
Prompt check in upon arrival. Service completed within suitable timeframe. Prompt checkout upon return to pickup my vehicle.
Matt and Dustin are awesome and very helpful.
Jessica is the greatest!!!! She has exceeced my needs and been super helpful. Thank you service team!!!! All of you!!!!!!
Excellent customer service and care for my automobile. Excellent customer service with my service advisor, he took the time to explain the process to me and care for my automobile.
I love my new car! I’m now apart of the Acura family! Devin and his team were extremely supportive, helpful and transparent with me! I’ll definitely recommend getting your car with his team! #certifiedacura
My whole experience was extremely satisfactory and beyond. Sharonda Plummer exceeded my expectations and put me in a much better vehicle than what I was ready to simply settle for. Staff was awesome and the process was quick & painless. I will be recommending people for sure. I'm already sending my wife and two of my son's to Sharonda. Thank you all!
Excitement isn't even a word to describe my purchase today from Southern Acura. Thank you Adam, Amanda and John so much!
Very professional Cisco is very professional had an upbeat spirit and keeps me up to date with my vehical! I appreciate him for that.
Had a greet visit came in and got a warm hot cup of tea a few snack snacks just relaxed
My sales guy Devin Sheldon made my car buying experience amazing! Devin is extremely knowledgeable and friendly. Everyone at the dealership was fast & efficient!! I highly recommend Southern Acura. Go see Devin!!
They are always so helpful and honest. They keep you updated on your service and everyone at this dealership is very friendly and have wonderful customer service.
Sharonda was great!
Excellent Patience, well organized, customer friendly and care. Explains the process with clarity Diligence and integrity
Great En. Joyed coming there. The experience was great service was great. We'll recommend people to come get oil change.
Adam contacted me very promptly after my inquiry about an MDX listed on their website....He was very pleasant and encouraging that we could make a deal on the car of our interest...We were very appreciative that the entire sales process wad informational rather than high sales pressure.
For the last 41 years, I have avoided service departments or mechanics, only because I'm pretty good at doing my own work and always have enjoyed it, as high as building drag cars when younger for myself, and my now "daily" 790hp Silverado. And have rebuilt every part of near every make of vehicle. So I'm usually on the side of wanting to learn it myself. "Set in my ways" if you will!🤷🏻♂️😅 Plus, everyone thinks shops aren't the same as "the good old days" anymore, let's be honest, (And no ... Read More Google - May 29, 2026
He was great answered any questions I had kept me updated on everything that was going on with my vehicle
Cisco is a great at his job, and keeps you informed. His professionalism and communication is unmatched.
Kevin Rafeek is great. He always takes care of me when I bring my vehicles in for service he’s. He makes sure I’m well taken care of. I feel valued as a customer.
For the last 41 years, I have avoided service departments or mechanics, only because I'm pretty good at doing my own work and always have enjoyed it, as high as building drag cars when younger for myself, and my now "daily" 790hp Silverado. And have rebuilt every part of near every make of vehicle. So I'm usually on the side of wanting to learn it myself. "Set in my ways" if you will!🤷🏻♂️😅 Plus, everyone thinks shops aren't the same as "the good old days" anymore, let's be honest, (And no ... Read More DealerRater - May 29, 2026
Helpful Courteous Efficient Jessica is always kind and helpful and very the efficient. I'm always greeted respectfully and cheerfully
Great job Amanda and Devin. Devin my car salesman did a outstanding job. Travis is always on it.
Relaxing, friendly environment. Service technicians were polite, kept me informed and gave helpful advice. A very good team.
Great experience nice to meet high, Dustin and Adam you will definitely leave happy
My experience with Kevin was great, on that particular day he is always very helpful. As far as the dealership goes I have issues with what I was told during my purchase.
Thank you Hugh and Amanda for providing me with a wonderful car buying experience. They are the best!
Jessica was perfect....my car wasn't ready...andvshe put me back into my loaner..no questions asked...5 stars all day
My serviceman Kevin is the best! Every time I get my car serviced from there, he’s always very professional, knowledgeable, and his customer service is awesome. The other team members are great as well. I love them all. It’s always great service when I go there and everyone is very friendly.
Great service Everything was taken care of- even a windshield wiper tube that had been disconnected!
Excellent service as always. Thanks!